Privacy Policy

We may collect information that you provide directly to us, including:

• your name;
• your email address;
• information you choose to provide when completing a form or contacting us; and
• your preferences or responses to questions that we may include in waitlist, research, or marketing forms.

We may also receive limited technical information associated with visits to our website, such as your IP address, browser or device type, referring pages, and information about how our website is accessed. This information may be collected by our website hosting and technology providers as part of operating and securing the website.

If you submit information through a third-party platform, such as a Meta or Instagram lead form, that platform may also process information in accordance with its own privacy policy.

We may use the information we collect to:

• add you to and manage the Tera waitlist;
• communicate with you about Tera, including product updates, launches, availability, and other relevant news;
• understand interest in our products and improve our products, website, and communications;
• respond to questions or requests;
• operate, maintain, protect, and improve our website and systems;
• prevent fraud, misuse, or security incidents; and
• comply with applicable laws and legal obligations.

Where required by law, we will obtain appropriate consent before sending marketing communications.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in an email or by contacting us.

We do not sell your personal information.

We may disclose information to service providers that help us operate our business, website, forms, email communications, advertising campaigns, data storage, or related services. These providers process information on our behalf or according to their own applicable terms and privacy policies.

We may also disclose information where reasonably necessary to comply with law, protect our rights or the rights of others, investigate fraud or security issues, or in connection with a merger, financing, acquisition, reorganisation, or sale of all or part of our business.

Our website and the services used to operate it may use cookies or similar technologies that are necessary for website functionality, security, or performance.

If we introduce additional analytics or advertising technologies, we may update this Privacy Policy and provide additional choices or notices where required.

Browser settings may allow you to block or delete cookies. Some website features may not function correctly if certain cookies are disabled.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including maintaining our waitlist and communicating with people who have expressed interest in Tera.

We may retain certain information for longer where reasonably necessary for legal, security, accounting, or record-keeping purposes.

You may ask us to delete your information at any time using the contact details below.

Depending on where you live, you may have rights regarding your personal information, which may include the right to:

• request access to personal information we hold about you;
• ask us to correct inaccurate information;
• ask us to delete your information;
• withdraw consent where our processing is based on consent; and
• object to or restrict certain uses of your information.

You may contact us to make a privacy request. We may need to verify your identity before completing certain requests.

California residents may also have rights under applicable California privacy laws. Tera does not sell personal information.

If you are located in the United Kingdom, European Economic Area, or another jurisdiction that provides additional data protection rights, you may contact us to exercise the rights available to you under applicable law.

Tera is based in the United States and works with service providers that may operate in the United States and other countries.

If you access our services from outside the United States, your information may therefore be processed in countries whose data protection laws differ from those in your country.

Where required, we take appropriate steps relating to international transfers of personal information.

Our website and waitlist are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.

We use reasonable administrative, technical, and organisational measures designed to protect personal information.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time as our business, website, or privacy practices change.

When we make material changes, we will update the effective date at the top of this page and, where appropriate, provide additional notice.

If you have questions about this Privacy Policy or would like to make a request relating to your personal information, contact: